1. Make sure that you are listed as a shareholder with voting rights in your company’s share register. To do so, contact your company, Custodian, or asset manager.
2. If you are listed in the share register with name and address but have not received the invitation 20 days before the General Meeting, please contact the company immediately.
1. Make sure that you have checked your spam folder.
2. Check that you are using the email with which you registered your shareholder account on Sherpany.
3. If the above options do not work, contact our support team.
It is possible for you to reset the password yourself. Please follow these steps:
1. Go to the Login page at https://investor.sherpany.com
2. Select “Forgot Password?” and enter your email address.
3. You will receive an email at that address.
4. Click on the link "Password Reset" and check your mobile phone. You will receive a code via text message which you will need to reset the password.
5. Follow the remaining instructions on the screen.
1. Make sure that you have checked your email’s spam folder.
2. Check that you are using the email with which you registered your shareholder account on Sherpany.
3. If the above options do not work, contact our support team.
You will still be able to use your old email address to log in to Sherpany. However, you will be missing out on important information that gets sent to that address. As such, you should change your account settings and update your email address as soon as possible.
1. Log in to Sherpany.
2. Click on tho profile picture in the header and on «Settings».
3. Edit your details.
4. When you add a new email address you will need to verify it. Until you do so, you will not be able to use that address to log in.
Use the contact form on this page. Please list your email address and the reference “deregister from Sherpany”. Alternatively, you can send an email to info@sherpany.com with the subject “deregister from Sherpany”.
Following deregistration your Sherpany account will be deactivated. From then on you will receive your companies’ information in paper form.
The deadlines for registering for a General Meeting depend on the administrative process of each company. At Sherpany you can find out the deadlines for the respective companies, though we strongly recommend that you register as soon as you receive the invitation.
1. Log in to https://investor.sherpany.com.
2. In the header, click on “GM”
3. Click “attend” for the GM you wish to attend.
4. Select the “Online-voting” option and click on “Save and continue”.
According to Swiss law, a person may only vote at a General Meeting if they are physically present. Therefore, voting through Sherpany is done following a proxy voting model. You can exercise your voting rights through a proxy who is present at the GM. This proxy must be authorized by you- the basis for this is in the opening of your shareholder account.
No. You alone decide which data to include when you open a shareholder account with Sherpany. Any sensitive data regarding your shareholder status, such as securities transactions, number of shares held, or voting power remain in the database of either the share register, or the General Meeting software of the respective companies. This data is not saved at Sherpany. Any data saved by Sherpany is visible to you through your shareholder account. Our exact data protection directive can be found in our privacy policy.
At Sherpany we follow the security standards of online banking. We protect data with a number of firewalls. Ensuring data integrity is a fundamental requirement of our product. If a vulnerability is identified, we immediately assess the risk and take appropriate action.
No. You can manage all your companies with a single shareholder account. To do this, simply add companies to your account. Log in to Sherpany. In the header, click on “Companies” and then on “Add companies”.
Shareholders who are listed on their company’s share register with voting rights can open a Sherpany shareholder account. If your company offers the use of Sherpany (you can see this in the Company Finder), you will receive your personal Login details with the next written invitation to the General Meeting. Non-shareholders who are interested in the communications of publicly listed companies may also open a Sherpany shareholder account.
1. Log in with your shareholder number and the code which you will receive in the written invitation to the General Meeting
2. Enter a valid email address and a password.
3. Enter your mobile phone number and then the mobile code which you will receive via text message.
4. Authorize Sherpany AG to be granted Powers of Attorney. To do this, all you have to do is tick the relevant box.
5. You will receive a confirmation email. Once you click on the link in the email, your profile will be activated.
1. Log in to Sherpany.
2. In the header, click on “Companies”, and then on “Add companies”.
3. Enter your shareholder number and your code. Please note that for each account, you can manage only one shareholder number per company.
1. Your mobile phone number is required for security purposes in the case of a password reset.
2. It protects you from abuse by an unauthorized third party.
1. Check whether your company is listed on the Company Finder. If it is not, your company does not offer the use of Sherpany.
2. If your company is listed on the company finder, contact your company’s share registry.
You can update your address in account settings. Log in to https://investor.sherpany.com, click on your profile icon and then on “Account settings”. There you can leave your new address. Please note however, that we don’t pass on such updates to the companies, so you will have to notify them separately.
Your portfolio will be updated regularly as soon as the information comes in from the share registry.
As Sherpany is available to shareholders in all countries, phone numbers need to be entered with the correct country code. Swiss phone numbers can be written with the country code (+41) and the phone number without the initial zero (for example +41791234567).
You have already registered on Sherpany with another shareholder number. Login to your existing account and add the new company to your exisiting portfolio. With Sherpany you can comfortably manage all the tasks relevant to your companies’ General Meetings.
The most important difference is that the right to vote ends after the respective AGM. Shareholders of Bearer Shares therefore usually are not invited by email to the following AGM. Shareholders receive new Sherpany login credentials each year.
Yes, of course. The company will stay assigned to your Sherpany account until the next voting period for an AGM. In the overview "all companies" you can equally look at the public profile even after selling the shares.
Yes! You can use Sherpany in a normal Browser, or you can use it as an app on Android and iOS.
Sherpany works in all browsers. As a rule, you should take care to always use the updated version of the browser.
We recommend you use the following browsers:
Google Chrome,
Mozilla Firefox.